Superstar Denim Shorts

Shipping Timeframe:

Our shipping times vary depending on the destination and the product(s) you've ordered. Generally, we strive to process and dispatch orders SAME day. Domestic orders range from 2-5 business days.

International shipping times vary and can range from 7-10 business days, depending on the destination and any customs processing times.

Please note that these are estimated delivery times, and actual delivery may vary due to factors beyond our control, such as customs delays or unforeseen logistical issues.

Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

If you have any specific concerns about the delivery of your order, feel free to reach out to our customer support team at info@SiBilanceclothing.com

Exchange/Refund Policy:

We do not offer returns or refunds for any reason, including but not limited to:

Please double-check your order, including sizing and shipping information, before completing your purchase.

We accept exchanges for unworn and undamaged items, only after the exchange claim has been submitted and approved and stock is available. Customers must file an exchange claim within 7 days of the delivery date. 

To begin this process, please email Info@SiBilanceclothing.com with your full name, order number, and a brief description of the item you'd like to exchange.

If your exchange claim is approved, shipping instructions will be provided.

Please note: We do not cover return shipping costs unless the item you received was incorrect or damaged upon arrival.

Defective or Wrong Items:

If you received a defective item or the wrong product, please contact our support team at Info@SiBilanceclothing.com within 48 hours of delivery with clear photos and your order number. We'll review your request and work to resolve the issue.

By purchasing from us, you agree to this policy.

Thank you for supporting our movement.

All of our products have size charts under pricing. Make sure to check size charts carefully before ordering!